Cocobolo Shipping Policy and delivery rates
We aim to process and dispatch all orders within 3 working days of placing an order.
If dispatch is delayed due to any cause beyond our reasonable control, we will contact you to discuss and make alternative arrangements.
We will deliver goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance to your delivery instructions. It is your responsibility to ensure that you have input the correct delivery address at the point of ordering - and if any errors are made, to contact us as soon as possible. The delivery aim for the postal services is 1 working day. This is a delivery aim, and not a guarantee.
Our brownies stay fresh for 2 weeks from the date they are dispatched - please allow up to 5 working days for your order to arrive.
Local delivery (OX10) - FREE - this postcode only.
Local delivery (OX11 and RG8) £2.00
Postal rate for Brownie Bites - £3.95 (Royal Mail 1st class rate for under 2kg).
Postal rates for boxes of 6, 9, 12 brownies - £3.95 (Royal Mail 1st class rate for under 2kg)
Postal rates for boxes of 18 brownies - £6.95 (Royal Mail 1st class rate for parcels 2-20kg)
If you wish to order more than one box and to multiple addresses please checkout each box separately as postage is calculated per item.
If your order is urgent, please email us first to see if this can be completed.
We really appreciate your patience and loyalty and look forward to spreading more Cocobolo love.